Account management

Add a new user for your branch

Log into the branch manager account
Click ‘Users’ / ‘Add a new user’
Fill in all the details and click ‘Save’
In the ‘User’ section click ‘edit’ icon
Scroll-down to the bottom of the page and tick ‘Branch agent’ box Click save

Edit user’s details

Log into the branch manager account
Click ‘edit’ icon
Edit user’s details and click ‘Save’

Delete an user

Log into the branch manager account
Click ‘delete’ icon
Confirm the deletion from the pop-up

Change my profile details

Log into your Smart Viewing account
Click on your name at the top-left corner
Edit your details and click ‘Save changes’

Change my password

Log into your Smart Viewing account
Click on your name at the top-left corner
Click ‘Reset password’
Enter the new password and click ‘Save changes’